Quality, stability, independence, balance + ﮩ٨ـﮩ
So why us? What makes us different?
There are a number of reasons why our clients and candidates are so loyal:
- Whether it's meeting all national CQC standards or the fact that our team is so experienced and committed to providing a fantastic service.
- Perhaps it’s that we invest in ongoing training for all our candidates or that we prioritise consistency for clients and workers alike.
- Maybe it’s because we offer a bespoke service and always endeavour to understand your needs.
- Most likely, it's because we are happy and lively. We enjoy what we do, we know you will too!
Values
Capability
Capability
Capability
Our staff never stop learning. Ongoing training is an essential part of “team” status.
Honesty
Capability
Capability
We believe in the importance of integrity in business. That’s why we encourage our teams to always be transparent. We ask the same of our clients—to give us honest feedback via our rating system.
Attention
Capability
Attention
From managing transition to submitting detailed daily reports—our teams are committed to keeping you and your loved ones informed.
Mindfulness
Mindfulness
Mindfulness
We ask our team to be aware of their impact on the world around them—including your home and the environment.
Pioneering
Mindfulness
Mindfulness
We’re always open to new and better ways of doing things—this extends to how we use technology to make the lives of our clients and team more efficient. We also challenge our champs to be proactive and to take initiative.
Our care philosophy
To care is both an act and a mind-set. We are the paramount role players in our client’ daily lives. This is a role that we hold sacred, and we believe that our staff members and clients are interconnected by the mutual enjoyment derived from our daily engagements with one another.
We break down the misconceptions of what is possible in the later years of life, and we do this by building closer connections to our clients to reveal their hopes, ideas, and interests. This is how NWQC is ensuring a future that’s better – and even more beautiful – than what has been imagined for the client before. It’s a world that we invite you to inhabit, because it’s where we would all wish to be in our elder years.
Whatever the personal home care requirements of yourself, a relative, friend or someone you care for, please get in touch with NWQC and we’d be delighted to help.